1. Introduction
1.1. These terms and conditions govern your use of SahaarPharma and your purchase of products available on the Website.
1.2. By using the Website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use the Website.
1.3. The Website is intended for use only by individuals who are at least 18 years old. By using the Website and agreeing to these terms and conditions, you warrant and represent that you are at least 18 years old.
2. Product Information
2.1. We provide clear and accurate descriptions of the supplements and cosmetics available on the Website, including pricing, taxes, and shipping information.
3. Ordering and Payment
3.1. You can place orders through the Website using the provided payment methods.
3.2. Payment processing is secure and encrypted.
3.3. Refund and return policies are detailed in our Refund and Return Policy.
4. Privacy and Data Security
4.1. We collect, store, and protect customer data in compliance with applicable data protection laws.
4.2. For more information, please refer to our Privacy Policy.
5. Terms of Service
5.1. Users must adhere to the rules and restrictions outlined on the Website.
5.2. The Website may not be used by individuals who do not meet the specified age requirements.
6. Dispute Resolution
6.1. Any disputes will be resolved through mediation or arbitration as outlined in our Dispute Resolution Policy.
7. Intellectual Property
7.1. All content and products on the Website are protected by copyright and trademark laws.
7.2. Usage rights for content and products are outlined in our Intellectual Property Policy.
8. Compliance with Jordanian Laws
8.1. We comply with all relevant laws and regulations governing the sale of supplements and cosmetics in Jordan.
10. Changes to Terms and Conditions
10.1. We reserve the right to amend these terms and conditions. The company has the right to change these terms and conditions whenever however it sees fit as long as it complies to its hosting country.
11. Governing Law
11.1. These terms and conditions are governed by and construed in accordance with the laws of Jordan.
12. Contact Information
12.1. For questions or concerns, please contact us at (+962 6 460 1588)
Refund Policy
1. Refund Eligibility
1.1. At SahaarPharma we want you to be satisfied with your purchase. Our refund policy is designed to be fair and reasonable, with the following eligibility criteria:
We may issue a refund for products that are defective or damaged upon delivery.
Refunds may be provided for items that do not meet the specifications or descriptions provided on our website.
Refunds are considered on a case-by-case basis for situations where the product is substantially different from what was advertised.
2. Non-Refundable Items
2.1. The following items are generally not eligible for refunds:
Perishable goods.
Products that have been used or opened, including cosmetics and personal care items.
Customized or personalized items.
Gift cards or certificates.
3. Refund Process
3.1. To request a refund, please contact our customer support team within [number of days] days of receiving your order. You can reach us at [support@sahaarpharma.com/
+962 6 460 1588].
3.2. To assist us in processing your refund request, please provide the following information:
Your order number.
A detailed description of the issue or reason for the refund request.
Clear photos or documentation showing the problem, if applicable.
4. Refund Approval
4.1. Once your refund request is received and reviewed, we will notify you of the approval or rejection of your refund.
4.2. If your refund is approved, it will be processed within 30 days, and a credit will be automatically applied to your original payment method.
5. Late or Missing Refunds
5.1. If you have not received your refund within the specified time frame, please check your bank account or credit card statement.
5.2. If the refund is not yet reflected, please contact your financial institution and allow additional processing time.
6. Contact Information
6.1. For refund inquiries and requests, please contact our customer support team at [support@sahaarpharma.com/ +962 6 460 1588].
Delivery Policy
1. Shipping Methods
1.1. At [Your Company Name], we offer the following shipping methods for your convenience:
Standard Shipping: Estimated delivery time [number of days].
Express Shipping: Estimated delivery time [number of days].
International Shipping: (for orders outside Jordan Contact us on Support@sahaarpharma.com/
+962 6 460 1588).
2. Order Processing
2.1. All orders are typically processed and shipped within 7 business days from the date of purchase.
2.2. You will receive a confirmation email with tracking information once your order has been shipped.
3. Shipping Costs
3.1. Shipping costs are calculated based on the selected shipping method and the destination. The shipping cost will be displayed during the checkout process before you confirm your order.
4. Delivery Addresses
4.1. Please ensure that your delivery address is accurate and complete. We cannot be held responsible for delayed or undelivered shipments due to incorrect or incomplete addresses.
5. Delivery Times
5.1. Estimated delivery times are provided for your reference. Actual delivery times may vary depending on factors such as product availability, destination, and unforeseen circumstances.
6. International Orders
6.1. For international orders, please note that customs duties, taxes, and fees may apply. These charges are the responsibility of the recipient and are not included in the product price or shipping cost.
7. Order Tracking
7.1. You can track the status of your order using the provided tracking number. If you encounter any issues with tracking, please contact our customer support team.
8. Delivery Issues
8.1. If your order is delayed or encounters any issues during delivery, please contact our customer support team for assistance. We will do our best to resolve the issue promptly.
9. Contact Information
9.1. For any questions or concerns related to delivery, please contact our customer support team at Support@sahaarpharma.com/ +962 6 460 1588.
Privacy Policy
1. Introduction
1.1. SahaarPharma is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services.
2. Information We Collect
2.1. We may collect personal information, including but not limited to:
Name
Contact information (email address, phone number, address)
Billing and payment information
User-generated content
Other information you provide voluntarily
2.2. We may also collect non-personal information, including:
IP address
Browser type
Operating system
Clickstream data
Usage patterns
3. How We Use Your Information
3.1. We use your personal information for the following purposes:
To provide and maintain our services
To process payments and fulfill orders
To communicate with you regarding your account and orders
To respond to your inquiries and provide support
To send promotional emails and updates (with your consent)
To improve our website and services
To detect, prevent, or address technical issues or fraud
4. Sharing Your Information
4.1. We may share your personal information with third parties for the following purposes:
Payment processing
Shipping and delivery
Marketing and advertising (with your consent)
Legal compliance and protection of our rights
5. Your Choices
5.1. You have the following rights regarding your personal information:
Access: You can request access to the personal information we hold about you.
Correction: You can correct inaccuracies in your personal information.
Deletion: You can request the deletion of your personal information, subject to legal obligations.
Opt-Out: You can opt-out of receiving promotional emails by following the instructions in the emails.
6. Security
6.1. We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
7. Cookies and Tracking Technologies
7.1. We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences in your browser settings.
8. Changes to this Privacy Policy
8.1. We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of any material changes through our website.
9. Contact Information
9.1. For questions, concerns, or requests related to your personal information, please contact us at
(+962 6 460 1588)
